We strive to provide our customers with the best shopping experience possible.
We understand that sometimes you may encounter issues with the product you purchased.
Therefore, we have implemented a 10-day return and refund policy to ensure your satisfaction.

1. Eligibility:
To be eligible for a return and refund, the following conditions must be met:- The item must be unused, undamaged, and in its original packaging.
– The return request must be initiated within 10 days from the date of purchase.
– If the item is defective, please notify us within 3 days of delivery.
– Proof of purchase, such as a receipt or order number, must be provided.

2. Return Process:
To initiate a return, please follow these steps:
– Contact our inquiry link for customer support within 10 days of receiving the item to request a return.
– Provide the necessary details, including the reason for the return and any supporting information.
– Pack the item securely in its original packaging, including all accessories and documentation.
– Ship the item back to the manufacturer at your own expense, using a reliable shipping method with tracking.
– The buyer is responsible for all returned shipping cost incurred.
Our shipping fee includes handling charges, packing stuff and other related costs.

3. Return Evaluation:
Once received the returned item, will be inspected to ensure it meets the eligibility criteria mentioned above.
The evaluation process may take up to [X] business days.

4. Refund or Exchange:
Based on the evaluation of the returned item, we will determine whether a refund or exchange is applicable:
– If the item is found to be unused, undamaged, and in its original packaging, a refund will be issued to the original payment method within [X] business days.

– If the item is damaged, used, or missing any accessories, a partial refund may be issued, or the return may be rejected.

Customer Responsibilities:
As a customer, you are responsible for:
– Ensuring the item is returned within 10 Day specified timeframe.
– Packaging the item securely to prevent any damage during transit.